Emergency Claim Forms

The quality of your Insurance Broker and the product they have arranged becomes critical when you make a claim, as does any small print. As soon as you report your claim we will be on hand to help, guide and support you as is necessary. Our Risk Manager is on hand to meet you and discuss your claim in detail as well as liaising with your Insurance Company and any other involved parties as appropriate.

Our committed in house claims team have close relationships with all insurers we deal with and will ensure that you receive the best possible outcome to your claim.

Motor

For all motor claims

All motor claims, regardless of circumstance, can reported via 0844 417 1044. This service operates 24 hours a day and enables our dedicated claims team to provide a rapid response with the aim of getting you back on the road as soon as possible.

To assist you please click here for a handy checklist of information which will be required. (11kb Acrobat PDF Document)

There is also a claim form which may in some instances be necessary. (101kb Acrobat PDF Document)

Alternatively, please feel free to complete and email to us, should you prefer.

Property

You will need a claim form for this

A claim form will generally be required for a property claim. As will additional documentation such as repair estimates or invoices etc.

For certain types of claims such as escape of water or broken glass your insurers will have an out of hours emergency contact number which can be found in your policy booklet.

To assist you please click here for a handy checklist of information which will be required. (11kb Acrobat PDF Document)

To access a claim form for completion please click here.(74kb Acrobat PDF Document)

Liability

Follow your insurers strict procedures

It is vital that all Liability claims are dealt with in accordance with insurers strict procedures.

Insurers operate within strict time scales and failure to comply with  these can result in difficulties.

To assist you please click here for a handy checklist of information which will be required. (18kb Acrobat PDF Document)

We will need to ensure that your claim is reported promptly and to assist us in identifying any additional assistance you may need.

To access a claim form please click here. (68kb Acrobat PDF Document)

PLEASE BE AWARE We do not expect you to report claims via this facility it is merely an option for you and an area which will provide initial advice and guidance. Should you wish to call into the Office or have a member of the Team give you a call please complete the attached call back request.